TSTT expands Operations in Tobago

TELECOMMUNICATION Services of Trinidad and Tobago (TSTT) is nearing the completion of what will be the company’s largest customer experience store in Trinidad and Tobago.

The blink/ bmobile retail offices at Gulf City Mall in Lowlands Tobago will be completed in a few weeks to complement the other two major mall locations in Trincity Mall and West Mall, Trinidad. 

The company’s investment in the blink | bmobile Experience Store in Tobago is part of TSTT’s expanded scope of activities in the sister isle to modernise its operations and customer service there, a statement from TSTT said. 

TSTT has completed significant infrastructure works in Tobago that include a new fibre optic network that encircles the island and expanding fibre optic access and wireless broadband access to more communities. These projects are part of the goal for achieving 95 percent broadband coverage of Trinidad and Tobago. 

In addition to relocating its customer service operations to Gulf City Mall Lowlands, the company will also open a payment centre at its Scarborough Exchange on Main Street that will continue to serve customers Monday to Friday between the hours of 8 am and 4 pm. 

TSTT also said it has continued to keep the representing workers’ union, Communication Workers Union (CWU), fully informed of its progress in the relocation exercise. Management and CWU representatives have visited the experience store and the Scarborough Exchange Payment Centre and the company continues to receive the CWU’s feedback on provisions to be made for staff and customers at these locations, TSTT said.

Source:newsdaytrinidad.

TSTT Cut Ties With MACHEL

Machel Montano, Soca Superstar

THE Telecommunications Services of Trinidad and Tobago (TSTT) has confirmed that they have suspended all existing ties with Soca Superstar Machel Montano.

TSTT, in a statement,  gave no apparent reason for the suspension of its sponsorship with Montano. However, Montano was found guilty last month on charges of assaulting four persons at the Zen nightclub in Port of Spain on April 26, 2007, and on the charge of using obscene language. He was due to be sentenced on January 17, but the sentencing was adjourned on February 25.

A number of persons inclusive of non government organisations have called for TSTT to severe ties with the superstar, who was scheduled to perform at the TSTT-sponsored Soca in bSquare concert series at Woodford Square, Port of Spain today. 

In its media release TSTT stated that "at this time it has suspended all existing arrangements between Mr. Montano and the company. However, TSTT wishes to reiterate to its customers that it is a long supporter of the nation's culture.

The company also wishes to assure the general public that it remains committed to its leading role in providing valued telecommunications services for the people of Trinidad and Tobago".

Tobago, Back to Stone Age

Tobago House of Assembly Chief Secretary,
Orville London

The Tobago House of Assembly Chief Secretary, Orville London have stated that Tobago has been set back 20 years. He made this comment in relation to a submarine cable providing TSTT and T&TEC services that have been down since February 2012. 

In what he described as untenable, he calls on the relevant authority, the Ministry of Utilities, to address the problem of the defunct cable so as to restore normal communications services to the island of Tobago. 

The ramifications of this is wide spread. At the moment TSTT have discontinued its subscriptions for Internet services. It therefore means, persons wishing to pursue online courses, would now have to postpone or enroll in tradition methods,leaving jobs and family to go to Trinidad.  Further, the bandwidth for Tobago have thus been reduced, resulting in interruptions while streaming media, and increasing the time of uploads and file downloads. Further, businesses depending primarily on TSTT services face enormous interuptions, which can amount to financial loses. In addition,  it means that old subscribers would not be receiving the correct upload and download speeds for which you are currently paying for. Thus, Tobagonians must demand a rebate immediately. 

As for energy consumption, T&TEC is using the the diesel powered plant at the COVE to generate about 64 megawatts, to feed Tobago. As it stands, there is no redundancy systems in place for either of the two major Utilities and as such Tobago remains an Island that is at risk to the Dark Ages. 

In wake of all of this, Tobagonians are with concern observing the treatment meted out to them by the powers that be. Are the Ministers within the PP government sidelining the needs of Tobagonians, and reduces us to mere after thoughts on their agendas. Is it a deliberate plan to destroy the comfortable lives to which Tobagonians have enjoyed?  It is fasiciting to observe the treatment of Tobago and its people post 2010. Tobago have been plummeted to a 19th century Island. First CAL removed Tobago from being a destination stop, (a critical blow to tourism the backbone of Tobago economy). Then the cancellations of en route Cruise Ships to Scarborough a further blow to direct tourism. Moreover, to add insult to injury, Tobago must now restart the discussion of Internal Self Government, in addition,  to this prolong disruption of key infrastructure that is critical to almost every facet of Tobago's development. 

This continue discrimination against the needs of Tobagonians must end, before the lives of its citizens are plunged further into the Stone Age.   

Written by O.J.Noel

o9, July 2012